FAQS – Pan Eco Knitwears Ltd.

Frequently Asked Questions

DESIGN - PRODUCTION

What services do you offer?

We provide our esteemed customers with a comprehensive production and manufacturing service, covering every aspect from A to Z. Our services encompass customized collection designs based on customer mood boards, fabric design and development, manufacturing, production, and logistics. We also accommodate various washing, dyeing, and processing techniques. Additionally, we offer alternative shipment solutions. Our preferred pricing model is the finished garment price FOB, which includes fabric, design, branding, and production costs.

Do you engage in the production of private design fabrics?

Indeed, we do. You have the opportunity to bring forth your own concepts and requests for the fabric you desire, or we can create a design exclusively tailored to your needs.

What is the minimum order quantity (MOQ)?

The minimum order quantity is 200 pieces (sometimes less than 100 pieces) if we can arrange the fabric from market or suppliers. In this case the colors will be limited and type of fabric will be limited.
On the other hand, the custom color and fabric MOQ is 1000 pieces per style/color.

Can you provide suggestions for our collection lines?

Indeed, we can offer suggestions once we have reviewed your tech packs and details, including fabric selections and colors. Based on this information, we can propose alternative design ideas from our fabric archives or create exclusive designs specifically tailored to your brand.

SAMPLING

What is the timeframe for producing a sample?

The timeframe for producing a sample depends on the complexity of your design and the number of samples required. However, at a minimum, it will take one week to see a particular design manifested as a sample.

What is the cost associated with sampling?

The cost of a sample can range between 2 times to 5 times the cost of production, depending on the specific requirements of your designs. Please note that sometimes we offer free sample but the shipment cost (DHL, FedEx) is yours.

ORDERS - QUALITY CONTROL

How can I place an order?

To initiate the order process, the customer’s collection or fabric choices are determined first. Subsequently, we provide sampling and pricing work to assess the associated costs. Once the timeframe and pricing have been agreed upon, the next step is to proceed with placing the order.

How long does it typically take to fulfill an order?

The time required to complete an order varies depending on the order quantity, specific design requirements, and fabric availability. Generally, it takes between 1 to 6 weeks to fulfill an order.

How does the process of fabric design, fabric production and final production unfold?

Within our archives, we possess a collection of fabrics, from which customers can choose for their own collections. Alternatively, if customers provide us with their own styles, themes, colors, etc., we can provide them with uniquely designed painted yarn and printed fabrics.

What is your quality control procedure?

Ensuring the highest quality products for our customers is our top priority. Therefore, quality control is an integral part of our production process, implemented at various stages to promptly address any issues that may arise.

PRICING - PAYMENTS – SHIPING

How is pricing determined for all-inclusive design and production services?

We can provide you with pricing once we have more information about your potential order. In order to supply accurate pricing based on your design details, fabric choices, and construction requirements, we will need to review your tech packs. Additionally, your order quantities and timeframes will be taken into consideration for pricing.

What are your payment terms?

LC and TT both.
Regarding TT we require 50% of the payment upfront, with the remaining amount to be paid before shipment.

What shipping methods do you offer?

We offer a high degree of flexibility when it comes to choosing shipping terms. Our customers have the freedom to select from a range of shipping options that best suit their specific needs and requirements:

Free on Board (FOB)
Delivered Duty Paid (DDP)
Cost, Insurance & Freight (CIF)

Is it possible for us to visit your factory?

Certainly, you can visit our factory. Please make an appointment at least one week in advance and we will arrange hotels & transport and other facilities for you.